Meet our MS in Hospitality & Tourism Ambassadors
The Ambassador Program is designed to allow prospective students to connect with students and alumni of the online Master of Science in Hospitality & Tourism program. Our Ambassadors are proud Trojans who excel in their studies and have volunteered for the opportunity to speak with prospective students about their unique experience at USC.
After reviewing our Ambassadors’ profiles, if you would like to request to speak with an Ambassador, please click the “Request to Connect” button and fill out the form. Please be mindful of the ambassadors’ time, and request to connect only if you are ready to speak with them in the coming week(s). Please note that depending on the nature of your questions, your admissions advisor may reach out to you first.
Our Ambassadors can speak directly about their experiences in the program. If you have questions about admission to USC Bovard College or the application process, please contact our Admissions team directly here, or by calling 877-426-8273.
Heather Heleloa ’22
Track: 2-Year
Location: Ladera Ranch, CA
Industry: Amusement & Attractions
Job Title: Director of Marketing
“After 20 years with restaurants, the MSHT program allowed me to explore a range of hospitality sectors – we learned about revenue management as it relates to hotels and lodging, spoke with experts in cruise lines & travel bureaus, and gained insights from professionals in golf courses & casinos. Since graduating, I accepted an advanced role in attractions and amusement and continue to enjoy close relationships with my cohort!”
Drashti M. Patel ’22
Track: 1-Year
Location: Monrovia, CA
Industry: Hotel; Hospitality Management
Job Title: Hospitality Management Personnel
“My experience at USC was filled with the mentorship of thought-provoking professors, empathetic peers, and an inclusive environment meant to enrich each of us. The Master of Science in Hospitality and Tourism gave me the confidence I need to pair my practical skills with the theory needed to thrive in hospitality management.”
Jon Glidewell ’21
Track: 1-Year
Location: Fort Bragg, CA
Industry: Hotel; Lodging and Accommodations
Job Title: Regional Manager of Operations
“The MSHT program at USC is full of excellent resources and quality curriculum. I can immediately apply the perspectives and principles from the courses to my role. Even now, after completing the program, I am regularly reminded of how strongly USC fosters the student experience; it’s so enriching and inclusive. The program exceeded my expectations and I feel extremely fortunate to have had this opportunity to accelerate my career.”
Elizabeth Stewart ’22
Track: 2-Year
Location: Glendora, CA
Industry: Hospitality
Job Title: Catering Sales Manager
“The MSHT program provided me with a support system from like-minded hospitality leaders to develop the skills and knowledge it takes to stay ahead in this ever-changing industry.”
Zaw Oo ’22
Track: 2-Year
Location: Las Vegas, NV
Industry: Hospitality Services
Job Title: Complex General Manager
“The USC MSHT program exceeded all of my expectations! I am astonished by the friendships that have been built among our classmates through the online community and by all the excitement that we share in seeing each other outside of the virtual classroom. It also broadened my knowledge from a micro-level, focusing on the operations of my hotel, to a macro-level, within the tourism industry as a whole.”
Jeffrey West ’22
Track: 2-Year
Location: Seattle, WA
Industry: Hospitality Management
Job Title: Culinary Operations and Logistics Coordinator
“Being an alumnus of this prestigious establishment has unlocked opportunities through its collaborative culture, extensive network of mentors, and access to professionals. The courses are designed for working professionals and are student-centered, making the program attainable and accessible for all. The interaction with classmates has fostered life-long relationships that have resulted in more than just colleagues but established meaningful connections.”